Myphone Q21 duo package comes with a mini CD containing the PCSuite and a USB driver. There is no ‘actual’ installation involved when using the Myphone q21 duo PCSuite, just copy all the files to your computer and you are all set.
How to connect your myphone Q21 to your PC?
- On idle screen, plug in your phone to your PC using the provided USB cable.
- Phone: you will be asked for the USB configuration, just select ‘COM PORT’
- Install the USB Cable driver on your PC (also provided in the CD)
- PC: Go to Control Panel – > Device Manager
- Check entry for ‘Ports (Com and LPT1), USB Modem Driver (COM<n>). Take note of the Communication port specified (e.g. COM13).
- Run Phone suite application.
- Go to Settings. On the General Tab, select mobile phone type (176×220 or 220×176 doesn’t matter I think). Then, select the COM port defined in the device manager.
- Go to Create Connection Tab. Click the [Create] button. Modem in Com Port 13 should be added in the list.

- PhoneSuite should then be able to connect with your phone and the message ‘Connected’ should be displayed at the lower right corner of your screen.
- If not, disconnect the USB cable and reconnect.
- Done. Pardon for some grammatical errors and cluttered display, this is a quick post

hi po..bkit po d2 sa dagupan city pangasinan ang sabi ng sony service center di daw cla nag a upgrade ng q21 my phone..san po pwede mag pa upgrade?
ayun ang di ko po alam, pacheck na lang sa list sa site ng myphone
Just bought a dual sim myphpone. Its the ninoy phone. I need the software to sync the phone to my computer. Unfortunately, I use a Macbook and when I tried to download from their site, all I got were unreadable text. Is there a PC suite or substitute that I can use on my Mac to sync myphone. Any help would be appreciated.
hello your site help me big time
also i want to ask if you know any place i can buy accesories of the Q21 because i just lost my headset and it is no where to find another headset.. thank you in advance
any sony service center, those listed on their site
Hi,
Did you ever try to play a movie on your q21 duo mobile phone? My problem is i cant play video (.avi, mp4) on my mobile phone. Can you help me in setting up so that i can watch movie on my mobile?
Thanks
I tried .avi, but its just a small video, not a movie.
don’t push the phone too hard, its not a high end phone hehe
weee thanks thanks
hi tanong ko lang po kung para san yung cd? anu po ang magagawa nun sa cp kung gagawin ko yung how to connect?tnx po..
kung hindi ka naman po nag sysync ng cellphone sa PC mo, mag cocopy ng files/mp3s, magsasave ng txt messages sa PC, or magttext using your PC.. etc.. wala pong use sayo yun
hi! i got mine yesterday and i’m so excited to use it to read e-books. that was my number one consideration. the other specs comes in second to this feature but im curious on how to use them.
Just got a new MP Q21 Duo (=
Your website is so informative (=
Thanks (=
hope u like your new phone
just bought my q21
your blog helped a lot! thanks! bukas na ako magpapaugprade ng firmware sa sony service center sa cubao.
wow!! thanks..
enjoy your new Myphone Q21!
Hi Amy,
Your site is really a big help for the technology-challenged guys like me. I just bought my q21 today because I was convinced with your recommendations here. Support the local brand!
Unfortunately, my unit’s firmware needs to be upgraded and as I’ve said, I’m technology-challenged that’s why I can’t run the cd also. Would you be able to assist me on how to find the device manager in the control panel? I hope you can reply soon as I’m really excited with my phone. Thanks and more power to your site!
Btw, my OS is Windows V5.1 XP Service Pack 2
click -> right click on -> select -> select
for the CD please see my post on connecting your phone to the PC